Terms and Conditions — CaseClarity

2.Acceptance of Terms & Clickwrap Consent

2.1 Binding Acceptance

These Terms constitute a legally binding contract under the Indian Contract Act, 1872, and the Information Technology Act, 2000 ("IT Act"). By:

• clicking the "I Agree" or "Accept Terms" checkbox or button;
• completing account registration;
• accessing, browsing, or using the Platform in any manner; or
• initiating a subscription to a Paid Plan,

you represent that you have read, understood, and unconditionally agree to be bound by these Terms and the Privacy Policy.

2.2 Capacity to Contract

You represent and warrant that (a) you are at least 18 years of age; (b) you have full legal capacity to enter into binding contracts under applicable law; (c) if acting on behalf of a Firm, you have the authority to bind such Firm to these Terms; and (d) your use of the Platform does not violate any applicable law or professional regulation (including Bar Council of India rules).

3.Platform Description & Scope of Service

3.1 Nature of the Platform

CaseClarity is an AI-assisted legal technology platform that provides Indian advocates, law firms, and in-house legal teams with tools for:

• Client and case lifecycle management;
• AI-assisted drafting of legal documents, petitions, applications, and agreements;
• Annexure upload, categorisation, and chronology generation;
• Roznama (hearing minutes) tracking and ATR management;
• Client review portals and draft collaboration; and
• Other features launched from time to time.

3.2 Technology Service Only

The Platform is a technology tool and information service only. It is not a law firm, does not practise law, and does not act as your advocate, solicitor, or legal representative in any matter. See Clause 4 for the full disclaimer.

3.3 Eligibility

The Platform is intended for use by legal professionals and businesses within India. Users are responsible for ensuring their use complies with applicable Bar Council rules, Rules of Court, and professional conduct regulations.

4.Not a Law Firm — No Legal Advice

All AI-generated content, legal document templates, research summaries, and related outputs are assistive tools only. You, as a qualified legal professional, bear sole and exclusive responsibility for reviewing, verifying, and independently validating every output before any use or filing.

5.Subscription Plans, Billing & Refund Policy

5.1 Free Plan

The Free Plan grants limited access to specified features at no charge. The Company reserves the right, at any time and without liability, to:

• Modify, restrict, or discontinue features available under the Free Plan;
• Impose usage caps (storage, API calls, document generations);
• Require migration to a Paid Plan for continued access; or
• Terminate Free Plan accounts that are inactive for 30 consecutive days.

The Free Plan is provided "as is" with no uptime guarantee, SLA, or priority support.

5.2 Paid Plans

Paid Plans are offered on a monthly or annual subscription basis. Specific pricing, feature entitlements, and user-seat limits are set out on the Platform's pricing page, which may be updated from time to time. By subscribing to a Paid Plan, you agree to the then-current pricing as displayed at the time of purchase. You also understand that paid-plan is subject to usage limit in terms of number of client, cases, volume of AI usage consumed, subject to a review from time to time even during the course of an ongoing subscription.

5.3 Billing & Auto-Renewal

• Subscription fees are billed in advance at the commencement of each billing cycle.
• Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled by you at least 48 hours before the renewal date via your account settings.
• Renewal at the then-current applicable price; the Company will provide at least 15 days' advance notice of any price increase.
• You authorise the Company (or its third-party payment processor) to charge your nominated payment method on each renewal date.

5.4 GST & Taxes

All fees are exclusive of applicable taxes including Goods and Services Tax (GST). GST will be charged at the prevailing statutory rate and shown separately on invoices. You are responsible for all applicable taxes on your subscription.

5.5 Payment Gateway

Payments are processed through our third-party payment processor. The Company does not store your card or banking credentials. The payment processor's own terms and privacy policy apply to payment processing. The Company is not liable for errors, delays, or security incidents caused by the payment processor.

5.6 Refund Policy

• Upgrades/Downgrades: Upgrades are charged immediately (prorated); downgrades take effect from the next billing cycle with no refund for the current period.
• Termination for Cause: If the Company terminates your account for breach of these Terms, no refund is payable.
• Refund requests must be submitted to billing@caseclarity.in with your invoice number and reason. Decisions are final.

5.7 Failed Payments & Suspension

If a payment fails, the Company will attempt to re-charge up to two times over 7 days. Continued failure will result in suspension of Paid Plan access; your data will be retained for 30 days thereafter, after which it may be deleted. You remain liable for all outstanding amounts.

6.AI-Generated Outputs — Specific Risk Disclosures

• Indicative and assistive only — not authoritative legal opinions;
• Not a substitute for a qualified advocate's professional judgment;
• Potentially inaccurate as to legal provisions, case citations, or jurisdiction;
• Potentially out of date with respect to legislative amendments or judicial decisions.

7.User Accounts, Registration & Security

7.1 Account Registration

To access the Platform, you must register and create an account by providing accurate, complete, and current information. You agree to promptly update your account information if it changes.

7.2 Account Security

You are solely responsible for:

• Maintaining the confidentiality of your login credentials;
• All activities that occur under your account, whether or not authorised by you;
• Notifying the Company immediately upon discovering any unauthorised access.

The Company is not liable for any loss or damage arising from your failure to protect your credentials.

7.3 One Account Per User

Each individual may maintain only one personal account. Firms may register one Firm Admin account and add authorised staff and advocate users through the Team Management module. Credential sharing is prohibited.

7.4 Accurate Information

Providing false, misleading, or impersonation information in registration is a material breach of these Terms and may constitute an offence under Section 66C and 66D of the IT Act. The Company may verify information and terminate accounts upon discovering inaccuracies.

8.User Conduct & Prohibited Activities

8.1 Permitted Use

The Platform is licensed solely for lawful use by qualified legal professionals and their authorised staff in the course of legitimate legal practice or in-house legal work.

8.2 Prohibited Activities

You agree not to, and not to permit any third party to:

• Illegal Use: Use the Platform for any purpose that violates applicable Indian law, including the IT Act, DPDP Act, Prevention of Money Laundering Act, or any court order;
• Unauthorised Data: Upload, submit, or process any data, document, or personal information for which you do not have the requisite consent, authority, or licence;
• Reverse Engineering: Decompile, disassemble, reverse engineer, or attempt to extract source code or AI model weights;
• Scraping: Use bots, scrapers, crawlers, or automated means to extract data from the Platform without written permission;
• Security Attacks: Attempt to probe, scan, or test the vulnerability of the Platform or circumvent any security or authentication mechanism;
• Harmful Content: Upload malware, viruses, or any code designed to harm or disrupt;
• Impersonation: Impersonate any person, advocate, firm, or entity, or misrepresent your qualifications;
• Credential Sharing: Share, resell, or sublicence your account access to any unauthorised party;
• Competing Service: Use the Platform to develop a competing product, benchmark against the Platform without consent, or train an AI model using Platform outputs or data;
• Misuse of AI: Attempt to circumvent AI safety guardrails, generate fraudulent legal documents, or create documents intended to deceive a court, tribunal, or party;
• Data Exfiltration: Extract, compile, or aggregate client data, legal acts, or judgments from the Platform for use outside the Platform without authorisation.

8.3 Professional Conduct

You remain bound at all times by the Bar Council of India Rules and any applicable professional conduct rules. Nothing in these Terms modifies or overrides your professional obligations.

8.4 Consequences of Breach

Breach of this Clause may result in immediate account suspension or termination (Clause 14), civil or criminal action, and reporting to the Bar Council or regulatory authorities as appropriate.

9.Intellectual Property Rights

9.1 Company's IP

The Platform — including its software, code, AI models, design, database, brand, trademarks, Content (other than User Data), and all underlying technology — is the exclusive property of the Company or its licensors and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Patents Act, 1970, and other applicable intellectual property laws.

9.2 Limited Licence to Users

Subject to full compliance with these Terms and timely payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform solely for your internal legal practice purposes during the subscription term.

This licence expressly excludes: commercial resale, redistribution, framing, sublicencing, or use of Platform Content to train, develop, or improve any AI, machine-learning, or automated system.

9.3 User Data — Ownership

You retain full ownership of all User Data you submit to the Platform. By submitting User Data, you grant the Company a limited, royalty-free, worldwide licence to host, store, process, and display your User Data solely to the extent necessary to provide the Platform services.

9.4 Feedback

If you submit feedback, suggestions, or improvement ideas to the Company, you grant the Company an irrevocable, perpetual, royalty-free licence to use such feedback without any obligation to you.

9.5 AI Output Ownership

AI-generated outputs produced using your User Data are made available to you for your use subject to these Terms. The Company does not assert copyright ownership over AI outputs generated from your specific inputs, but excludes liability for any unintended similarity to existing copyrighted works.

10.Data Protection, Privacy & Information Security

10.1 Privacy Policy

The Company's collection, use, storage, and processing of personal data is governed by the Privacy Policy generally applicable, which is incorporated into these Terms by reference.

10.2 Sensitive Data

You acknowledge that you may submit sensitive personal data of your clients (including Aadhaar numbers, PAN numbers, financial information, and health records) to the Platform. You represent and warrant that you have obtained all necessary consents from your clients for such processing, and that your use complies with the DPDP Act and applicable Bar Council obligations on client confidentiality.

10.3 Data Security

The Company implements industry-standard technical and organisational security measures, including encryption at rest and in transit, role-based access control, and audit logging. However, no system is entirely secure. The Company shall not be liable for data breaches caused by:

• Your failure to maintain credential security;
• Third-party cyberattacks beyond the Company's reasonable control; or
• Vulnerabilities in third-party software or infrastructure outside the Company's direct control.

In the event of a material breach affecting your data, the Company will notify you as required under applicable law.

10.4 Data Retention & Deletion

User Data is retained during the active subscription period plus 30 days post-termination for export purposes, after which it is permanently deleted unless otherwise required by law. Backup copies may persist for up to 90 days in accordance with the Company's disaster recovery procedures.

10.5 Anonymised Data

The Company may use aggregated, anonymised, and de-identified data (which cannot reasonably identify any individual or Firm) for platform analytics, product improvement, and benchmarking purposes. No identifiable User Data or client data will be used for such purposes. Company also tracks the AI usage for validating the commercial viability of the usage by a Firm.

10.6 Cross-Border Users

The Platform is hosted and operated in India. If you access the Platform from outside India, you consent to the transfer and processing of your data in India in accordance with applicable law. The Platform is not designed to comply with data residency requirements of non-Indian jurisdictions, and use from outside India is at your own risk.

11.Third-Party Services & Links

11.1 Third-Party Integrations

The Platform may integrate with or link to third-party services (e.g., court e-filing portals, payment gateways, cloud storage providers, AI model providers). Use of such third-party services is subject to their respective terms. The Company is not responsible for the availability, security, or content of third-party services.

11.2 Legal Databases

Acts, judgments, notifications, and legal data available on the Platform are sourced from public databases and licensed providers. While the Company takes reasonable care, it does not warrant the completeness, accuracy, or currency of such data. Users must independently verify legal provisions before reliance.

12.Limitation of Liability

The Company's aggregate liability to you for all claims arising under or in connection with these Terms shall not exceed the total fees actually paid by you to the Company in the three (3) calendar months immediately preceding the event giving rise to the claim.

13.Indemnification

13.1 User's Indemnity Obligation

You agree to fully indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and successors ("Indemnified Parties") from and against all claims, demands, losses, damages, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use or misuse of the Platform, including any AI Tools;
• Any document you draft, file, or communicate using Platform outputs;
• Your breach of any representation, warranty, or obligation under these Terms;
• Your violation of applicable law, professional regulation, or third-party rights;
• Any claim by your clients, counterparties, or courts arising from your reliance on Platform outputs;
• Unauthorised access to the Platform using your account credentials;
• Your infringement of any intellectual property or privacy right of a third party.

13.2 Indemnification Procedure

The Company shall promptly notify you of any indemnifiable claim and cooperate reasonably in the defence. You shall not settle any claim that imposes obligations on the Company without the Company's prior written consent.

14.Suspension & Termination

14.1 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing cycle. The Company will retain your data for 30 days post-cancellation to allow export, after which it will be permanently deleted.

14.2 Suspension or Termination by the Company

The Company may suspend or terminate your account, with or without notice, for:

• Breach of these Terms or the Privacy Policy;
• Non-payment of subscription fees;
• Fraudulent, abusive, or illegal activity;
• Action required by law, regulation, or court order;
• Risk to Platform security or integrity; or
• Any other reason the Company reasonably deems necessary to protect its interests or those of other users.

14.3 Effect of Termination

Upon termination: (a) all licences granted to you cease immediately; (b) you must cease all use of the Platform; (c) outstanding fees become immediately due; (d) provisions of these Terms that by their nature should survive (including Clauses 4, 6, 9, 12, 13, 18, 19) shall survive termination.

14.4 No Liability for Termination

The Company shall not be liable to you for any loss, damage, or claim arising from suspension or termination of your account in accordance with these Terms.

15.Platform Availability & Beta Features

15.1 No Uptime Guarantee (Free Plan)

Free Plan users are not entitled to any service level agreement. The Company will use commercially reasonable efforts to maintain Platform availability but gives no warranty as to uptime, performance, or continuity of service.

15.2 Paid Plan Availability

We use commercially reasonable efforts to keep the Platform available. We do not guarantee any specific uptime level, and no service credits are offered.

15.3 Scheduled Maintenance

The Company reserves the right to perform scheduled maintenance that may result in temporary unavailability. The Company will endeavour to provide 24 hours' advance notice via email or in-platform notification for maintenance expected to exceed 30 minutes.

15.4 Beta Features

16.Force Majeure

The Company shall not be in breach of these Terms, nor liable for delay or failure to perform its obligations, to the extent that such delay or failure results from events, circumstances, or causes beyond the Company's reasonable control, including but not limited to:

• Acts of God, natural disasters, floods, earthquakes;
• War, armed conflict, terrorism, riots, or civil unrest;
• Government action, sanctions, regulatory restrictions, or court orders;
• Nationwide or widespread internet or telecommunications failure;
• Cyberattacks, DDoS attacks, or similar events;
• Pandemic, epidemic, or public health emergency declared by a competent authority; or
• Failure of third-party infrastructure providers (cloud, DNS, payment processors).

If a Force Majeure event continues for more than 60 days, either party may terminate the affected subscription with a pro-rata refund of prepaid fees for unused periods.

17.Modifications to Terms

The Company reserves the right to modify these Terms at any time. Changes will be communicated by:

• Publishing the updated Terms on the Platform with a new effective date;
• Sending a notice in a reasonable time, once the change takes effect (for material changes).

Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the revised Terms. If you do not accept a modification, you must stop using the Platform and cancel your subscription before the effective date. Non-material corrections (spelling, formatting) may be made without notice.

18.Governing Law, Jurisdiction & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be finally resolved by binding arbitration in Mumbai, Maharashtra, India, in accordance with the Arbitration and Conciliation Act, 1996.

19.Miscellaneous Provisions

19.1 Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and any applicable Subscription Order Form, constitute the entire agreement between you and the Company relating to the Platform and supersede all prior agreements, representations, and understandings, whether written or oral.

19.2 Severability

If any provision of these Terms is held to be invalid, unenforceable, or illegal by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

19.3 Waiver

No failure or delay by the Company in exercising any right or remedy under these Terms shall operate as a waiver. A waiver of any breach shall not be construed as a waiver of any subsequent breach.

19.4 Assignment

You may not assign, transfer, sub-licence, or otherwise deal with any of your rights or obligations under these Terms without prior written consent. The Company may freely assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets, with reasonable notice to you.

19.5 Notices

All legal notices to the Company must be sent in writing to the registered address in Clause 20 or by email to us with confirmation of receipt. Notices via the Platform's in-app notification system constitute valid notice from the Company to you.

19.6 Relationship of Parties

Nothing in these Terms creates or is intended to create any partnership, joint venture, agency, or employment relationship between you and the Company.

19.7 Third-Party Rights

These Terms do not confer any rights on any third party. The Contracts (Rights of Third Parties) Act does not apply to these Terms.

19.8 Headings

Headings in these Terms are for convenience only and shall not affect their interpretation.

19.9 Language

These Terms are drafted in English. If translated into any other language, the English version shall prevail in the event of any conflict.

20.Grievance Redressal & Contact

Grievance Officer: grievance@caseclarity.in

Response Time: Within 48 hours of receipt of complaint; resolution within 30 days.